Customer Ratings & Reviews

I like that, good service around the clock snd eith people with good experience snd customer focus

Very helpful with setting everything up and explaining products

Geek squad has helped me and my family so much over the years. I will never forget when my computer was messed up and they helped fix it! Awesome staff and great in store support!

The thought of not having peace of mind is crazy. I value this type of support.

Never buy electronics without buying the ertra warranty. If something is going to happen to any piece of electronic equipment that you buy and you dont have the warrenty, you just wasted your money on the product

I feel safe knowing I have coverage fo my new tv everyone should get coverage for their tv it takes the weigh off of you from worrying to much

Had an issue with the TV 19 months after purchase. Geek squad will replace it. Glad I got the protection plan.

The perfect coverage!!!! Now I have nothing to worry about if my TV breaks!!!!!

We havent had to use it yet but its nice knowing we have protection on our investment.

Geek squad has always been very helpful. I dropped off my laptop in the past and they’ve repaired it.

We haven't used this service yet, we'd like to have them set up our Direct TV to come through our TV remote, but don't want to spend $99 to have them come out. I feel like we really didn't really need this service.

The techs are great polite knowledgeable the ins is well worth it as these days nothing last 5 years or longer so your gonna use it well worth the money and peace of mind would definitely recommend the geek sqaud

Harvey came out for my in-home theater appointment and he was very professional. He was on time and he explained what was going on what I could expect what my five-year warranty covered what was wrong with my LGQNED TV and what my options were was very kind he was cognizant of, my household and that our household was a disabled household, and I was very appreciative of his generosity his suggestions and his great customer service thank you Harvey for a job well done !!

Haven't had to use it yet. Reviewing for the chance to win a gift card

Protects my TV for 5 years, that's longer than I'll probably even have the TV!

my tv is broken. I got right through to someone and got an appointment. very easy and I didnt have to do much. hope the repair or replace is this seamless.

Even though the Best Buy Total membership is very expensive, it is worth it. Because electronic mishaps are unpredictable, this membership makes it possible to resolve issues in a timely manner in-store and remotely.

Five year protection is really good for what it is Best Buy have some great protection deals

Excellent service the few times I've made a phone call to them.

It's always good to purchase a warranty since electronics aren't built to last as long as they used to be.