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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 587 Showing 11,721-11,740 of 30,848 reviews
  • Rated 5 out of 5 stars

    Protection for the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for an expensive tv and so far, we haven't had to use it. We bought it for extra warrenty and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the Geek Squad 2-year protection plan because I've had good experiences, as well as, quality work with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is vital!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase extended geek squad coverage, it is rediculous to buy a product without spending a little extra, Because what if an unknown problem or accident were to happen'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kick squad agents are excellent at installation and set up and go way above and beyond to help you with your new purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend you buy the protection plan from the BestBuy Geek Squad it's reasonably priced and if they can't fix it the will refund the price of your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year piece of mind for about $50. Haven't needed to use it, hopefully never will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to buy a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that most TVs last 4 to 5 years before needing service. The geek squad warranty just bought me a new TV when the old one could not be repaired. It's a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I won’t be able to use my geek squad warranty review in bad taste but I’m looking for it’s a good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great job with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been professional when dealing with any product purchased. Their service is knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty just incase something goes wrong , the price was very reasonable , so now i know im protected ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always help me to fix or replace my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s really helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Samsung 55” curved tv . I take geek squad service. When delivery man breaks my tv geek squad take care me. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hisense great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv great quality only downside I couldn’t add my surround system to it …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this to replace my old tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily my Sony was still under 5 years warranty so when they could not repair it and I replaced it I bought the same 5 years protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need to use it but, sure am glad it is available. Geek squad is always there to help out with any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty for my Samsung 60” tv just in case something happened to it. Luckily I did cause after two years it went out and Samsung would not help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet... but it will probably be soon since it seems my tv screen is dying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to not use it, but if it’s needed, it’s better to be safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this product for my for all my purchases because things tend to break down and need to be either fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very customer friendly Best Buy sales associate

    I would recommend this to a friend