Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 588 Showing 11,741-11,760 of 30,848 reviews
  • Rated 5 out of 5 stars

    Well worth the added cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the geek protection recently, but have in the past. After a quick check of the product that failed, I was given a credit sufficient enough to get a new model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend. No questions ask if something goes wrong with my Samsung tv, they’ll fix it. Price was worth it for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped us with everything install set up and explaining

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good tv to watch netflix or good gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad is the best because then I don't have to worry about new technology. They have to make sure it is working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong by making my purchases at bestbuy. High quality electronics

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs Improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for gaming and high quality picture! Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item got received quickly and was very easy to set up, geek squad is ver Y helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Guy Geek Squad Service is something that I always ad on to my orders. They are fast and helpful. Great Buy!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protect

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always protect your items no matter what they last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of this world service. They have helped me so much, and they have my computers running top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How did the warranty to my OLED TV, hopefully I will never need to use it but gives me a peace of mind for this expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a new tv the geek squad extended warranty is a must in this day where nothing is made to last longer than a year or 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan EVER!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my surface computer. NO questions asked. The product ended up being recalled and they gave me a credit for EVERYTHING! So friendly and helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't use much but read some of the guidelines and I like that you can transfer it to different items if you need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get Geek Squad Protection with all major purchases, just in case…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I have not had to use it. My goal would be to not have to but it's very comforting knowing that if I needed it, I could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my tv to get fixed about one month ago because when I bought it, there was a crack on the side and they just replaced the entire thing with a brand new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to call on Geek squad one time before. Very knowledgeable.

    I would recommend this to a friend