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Customer reviews

Rating 4.7 out of 5 stars with 30849 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 628 Showing 12,541-12,560 of 30,849 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Samsung Q80T television and decided that this was a good idea. Hopefully I never have to use it…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must when buying a new tv. Instead of having to deal with the manufacture they come out and provide better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have if you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if you need it. I haven’t had to use it, but glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful But just They came to only take a picture of the number when I could have done that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service rep suggested that I choose equipment protection for my TV. Best idea that I ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very worthwhile. A must have and i had an issue and it was replaced thank to this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the plan helps to reassure that I will have a good chance of getting a replacement if my product somehow gets damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that my device is protected and can get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling safe knowing I'm protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling safe knowing I'm protected! The experienced people at Geek Squad have my back if and when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan give you a good feeling in case of unexpected issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great. Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have your electronics protected. And the fact i buy most my electronics from BB its an all in one coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad explained operation clearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable of product and guided me through all the steps I needed to get it up and running properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the money. Don’t have to worry about going through the manufacture on any warranty glams. Plus it covers just about everything except abuse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is always top notch. They seem to always know what the problem is. Never had a bad experience with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek squad yet, but I included it in my purchase because I learned my lesson from an old purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase plan for my next gen gaming tv. 5 years for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best plan I have ever had. I have needed help many times and they were very helpful every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this if you're buying anything over 300, had a TV I bought 2 years ago go bad and it was literally no hassle to get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet but I’m sure the service they provide is epic. Hopefully I won’t need it for awhile though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the peace of mind! The Geek Squad was very prompt and punctual with a correcting a laptop memory issue.

    I would recommend this to a friend