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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30850 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 654 Showing 13,061-13,080 of 30,850 reviews
  • Rated 5 out of 5 stars

    Geek Squad techs are polite, professional and expe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my bacon on my last set. Was able to get a new OLED set for half price thanks to the replacement value offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad team! They are the best when it comes to warranty exchanges or when you have any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome tv with great features for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very helpful. Worth t e ert timehe cost. Will buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad protection for our TV knowing that any issues will be taken care of in a timely & professional manner due to the great service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and didnt need it. I had good luck with my TCL tv but feared the worst. Did i waste money on the protection?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad. Best buy has a great warranty program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad. Best buy has a great warranty program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year warranty to protect my new Toshiba TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hastles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan. No hastles. I buy these with every major purchase I make at Best Buy. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed it my self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need it if something goes wrong with TV for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I Don’t Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to utilize this service yet, hope I never do. I set up the TV my self. It wasn’t a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no way I was walking out with $1300 dollar tv and not get the protection needed now a days.Covers everything so don't be cheap and protect your appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best costumers service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best costumers service!!! Super friendly Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad all the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plans around. Great customer service!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and nice warranty to have to secure my stufd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best, its a must have on yoir electronics, great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never used it yet!! Always good for piece of mind. Especially if you have my luck and knowledge of electronics!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend gettting this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend gettting this protection for any kind of fragile electronics such as drones! Helpful adn courtreous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes get support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you have pets and children in the house or a big kid like say you husband thats so happy to get a 55in tv

    I would recommend this to a friend