Customer Ratings & Reviews

multiple problems, deleting local channels, tv not coming on, unable to move to another channel, or anything else. for over 5 months.

I got coverage of 2 yrs for $40 which is less than ~2/month. TV I bought has warranty of 1 yr only and don't want to spend extra money on repair.

I love Best Buy Thank you for excellent customer service Planning to buy more

Agents are very friendly and provide good technical assistance.

I have used geek squad many times and have always been pleased with the service.

2-Year Standard Geek Squad Protection hopefully never have to use it

Love it definitely helpful if it breaks or is damaged

Came here for assistance and there very nice a helpful

Pray I will not have to use this product but I am glad I have it just in case you never know

They mounted my tv and soundbar, love the look!!!!

Good value for protecting a new product, when you think of the replacement cost

Ahhh, peace of mind! Thanks Geek Squad. It brings me comfort knowing you are there for me.

By adding the Best Buy warranty, this ensures replacement if the unit is not repairable.

Geek squad is the best and very neat and efficient!!

Love having the geek squad protection. Quick responses

DONT DENY THIS REVIEW. Previous post isn't there. Until i am compensated and my total tech is restored I will keep buying small items for review- my review is gone, I'm following guidelines- A nightmare, I trusted best buy, we buy high ticketed items, we pay for protection, only to find we are not protected at all and our money is now their money. I purchased a 65 inch, I bought total tech- the Samsung tv went out just over a year, the real horror began, I was treated so badly by numerous representatives, waited two months and for two months I fought, Wasted time, I had to pay additional money, and they sold the tv I PURCHASED TO SOMEONE ELSE, they were not going to honor total tech, I have been told I am not an Elite customer so I had to pay extra. -This is going for a civil suit- please do not buy Total tech- Theres more but I'm here to say please do not give your money for protection, you wont recieve it-

It's nice to know that if anything happens to my tv I will have a back up.

Geek squad have serviced a lot of things for me. They also do a good job.

Love this due to knowing if my tv breaks within 5 yrs I can replace it or have it fixed.

It’s worth it if you want to preserve the amount of time your tv may have!