Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30853 reviews
(30,853 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
after 3 months screen got cracked on my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told when I bought the protection plan that it covered anything for 2 years. Screen got cracked. I was told it could not be fixed so I ask are you going to replace it. I was told no. So now I'm still paying on a TV and a protection policy that is no good. I am not happy. So i went to Walmart and bought another new TV.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you very much for sharing your thoughts with us. It's always frustrating when accidents happen and tech is damaged as a result. While Geek Squad Protection for televisions would cover things such as malfunctioning internal components and dead pixels from the result of normal use, it wouldn’t cover accidental damage from handling. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.
Rated 3 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used the service as of yet. Good to have with all the electrical components made with things now days.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Remote service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.actually I have no idea what this is or what it's even for so I can't really comment ??? guess I didn't need it...
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
protection plan or installation plan?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rep signed me up for the wrong service, I wanted installation by the Geek Guys & I had to keep calling until I got the protection plan cancelled & got the installation plan. The guy came out, finally & he started putting it together & then he left, the TV partially out of the box, stuff everywhere & he left. Said his boss would take dare of it; nothing, nobody, be great to get installation of the TV I bought for that very reason. thank you, c
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Might come in handy one day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used yet but it is nice to know if it's needed it is there to take advantage of.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed it yet but better safe than sorry i guess.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Recently Purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Honestly can not rate them because I have not needed to use them which I guess is a good thing
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
HAFI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a deal and saved some money. ITs pretty cool i guess i migjht use it later
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Blinking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv kept blinking, exchanged for a new one and it still blinks.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Haven't had to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use it. I hooe nothing goes wrong with it but I hate to spend all the money I did for nothing.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for reaching out with your feedback! If you have any questions or concerns regarding your Geek Squad Protection Plan, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 3 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The internet doesn’t work correctly, called geek squad they bounced me around and never got an answer.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person could have been more friendly. Was told by sales this was android TV and it is not
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to protect your purchases with this because the factory warranties always are a hassle
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Boxes filled with electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had trouble scheduling appt for the squad to come by and open boxes and set up updated equipment--still listening with the tv speakers!
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Always buy them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better safe than sorry. Electronics are expensive to repair. Though I have not had to use any protection plans the cost is small for the peace of mind.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek squad protection is average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad doesn't always have the right information or tools to do the job correctly.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Yyyyy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yyyyksocjfjdjjjfjdsiwkkjdjuuuekkkekjdjjrjdjejjjdomfnhsje
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Paid more than it was worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and color are good but operating system is very slow
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never fully had the chance to use them but when I asked questions they were as helpful as they could be.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Agent smelled like marijuana.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a tv with a dent and when I asked for my sound bar to be installed they said it would cost extra.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend
