Customer Ratings & Reviews

Definitely a must have! Neve hurts to add this on!

I decided to get this to protect my tv purchases. TVs can either last a long time or suddenly stop working randomly. This gives me peace of mind up until my next purchase. I like how depending on the tv size all you need to do is be home for a technician to come assist you rather than having to deal with taking the tv somewhere.

I recently purchased several items from Best Buy and I couldn’t be happier. Everything is working perfectly and the performance exceeded my expectations. Plus, the price was unbeatable. Highly recommended if you're looking for quality products without breaking the bank.

One of the best parts about buying higher end tech from Best Buy. A tech came to my house to check an issue with the TV I bought, was a simple fix but nice to have that cushion!

I bought this protection plan for my tv. After close to 5 years when my tv had some issues, they gotbit replaced. Process was so quick ,it really impressed me. Thanks

Do not buy an expensive TV without this. My Hisense TV died after almost 3 years of use. Because I had the Geek Squad protection, I was able to walk into the store and use the original value of that TV toward a brand new Sony OLED replacement. The process was smooth and it turned a broken TV nightmare into a massive upgrade. Worth every penny.

Do not buy an expensive TV without this. My Hisense TV died after almost 3 years of use. Because I had the Geek Squad protection, I was able to walk into the store and use the original value of that TV toward a brand new Sony OLED replacement. The process was smooth and it turned a broken TV nightmare into a massive upgrade. Worth every penny.

I've used geek squad multiple times to install new electronics.They're always on time and professional. One of my TV's was actually delivered damaged, and Geek Squad went out that day and got a replacement for us, came back, and finished the installation so we didn't have to wait or hassle with coordinating a replacement. It was great.

The tech came out immediately to repair or exchange the previous TV that was bought. There was something wrong with the speakers. I could barely hear out of them. He stated the smaller, the TV the smaller the speakers for some reason they’re not making these TVs the way they used to.

This is a no brainer for any purchase of a expensive TV or soundbar. I got the 2 year one on my Xbox Elite controller and the return is hassle free. Got this for my OLED and soundbar, 100% worth when anything can happen to your electronics.

Worth spending extra on the protection plan. Had an issue with the first tv I bought where I was laying there watching tv and all the sudden it had a green line appear down the middle, called and they had a replacement out within a few days! Worth the extra $$.

Please get the Geek Squad Protection for any electronic you buy because it's truly worth it. My TV was replaced with a full store credit of the entire purchase on the last month of Protection plan 5yrs after I purchased it. I was able to keep the old TV as well

I believe the protection is reasonably priced and worth it, having peace of mind that if anything happens, you're covered to receive support.

Value and price were my deciding factors to invest in the service.

Love having the added security of this service. With more and more products being so delicate it’s nice having this just in case service.

Glad I ordered the 5 year Geek Squad protection for peace of mind. It is good to know that I can contact them for any questions, concerns or problems with the TV. The price for the protection was very reasonable. Knowing that it is all with Best Buy makes it easy.

I have the same warranty on my other TV and the TV is working good after three years still no issues except the remote control having to be replaced. Find electronics one should always get a warranty on and the warranty was a good deal.

I never have been forced to use this personally since everything I buy from Best Buy is of decent quality and easy to use but it's very nice to have this included in my membership!

Good product Good product—everything is perfect. Great product—everything is perfect. It is very spacious and of good quality.

Robbie stole my radio. He’s so awesome friendly and he always have an answer when you have a question.