Customer Ratings & Reviews

Love knowing that I have protection for years to come. Thank you Best Buy for making this so easy on me!

I can't believe after 1.5 years our TV went black. Geek squad came out. They did a wonderful job checking our TV and ordered parts. Geek Squad was kind to our dogs, house floors wearing shoe covers and especially to us the owners. Would recommend using them After the parts arrived Greek Squad came out again, Installed the parts, but TV still didn't work. Because we had Greek Squad protection warranty the purchase price was refunded by Best Buy card within 1 week.

I never disappointed at Best Buy or Geek Squad’s quality of service. I haven’t had to take any help from Geek Squad for my recent purchases. But I have in the past and I never regretted my decision.

I bought the 5 year as many short warranty TV breaks just after warranty ends, so lets see how long this 65 will last

 This TV came right on time. My old one went out on me. My warranty was up so I had to get a new one. I seen this one the price was right, so I got it brilliant picture look like I chose the right one. 

Never win but i gave it a shot because you never know.

GS agents were patient, efficient, and made me feel confident they knew what I needed to get up and running with my system. My old laptop had 10+ years of family photos, professional files and my financial records. The device was dying a painful death but GS transferred all fills to new device.

Worth it to get for insuring your more expensive purchases. Every time I ever had an issue with one of my electronics geek squad was incredibly helpful and fixed the problem.

Always recommend getting geek squad warraty! Its a no brainer!

Really makes me feel better knowing I have geek squad service on my item. I don’t have to worry about calling the television manufacturer if something goes wrong. And I trust Best Buy Geek Squad to make things more simple than the tv warranty would.

I haven't had to use it yet but i love having the option to use it if i were to need it.

It’s always great to have some extra protection for life’s unexpected events, and I like having that peace of mind.

OLED is the way to go for amazing picture quality. The display is very thin, but thenbase is the heaviest part. Keep tyat in mind if you wallmount it. Habe a second person with you to help.

Best company ever, So very blessed Best buy is the best. Thanks again Pastor Bradley Fields

I got the service because you never know. Glad my 85” tv will be working properly regardless with this service

Lots of people hate on the extended coverage programs but for an OLED TV, GeekSquad is a must. I wouldn't even consider getting an OLED if not from Best Buy, The coverage is the best in the industry, and DOES cover dead pixels, as well as burn-in. Highly recommend picking it up alongside your electronics purchases if the cost of replacing the item would be excessive or a burden.

They were friendly and helpful but getting the appointment was more difficult than it needed to be

I would always get this warrant I hade it before and it always payed for it self

Recomiendo, vino en perfectas condiciones la verdad

I always get service plans with purchases just in case something goes wrong. I would recommend any customers purchase protection plans with any type of purchase made. Nothing in this life is guaranteed. All manufactured items built and designed could possibly have a defect or become inoperable.