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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30534 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 30,534 reviews
  • Rated 5 out of 5 stars

    Helpful and puts mind at ease if anything were to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad i added this on bc they help me with all my problems if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use the service yet because my TV is brand new but the customer service is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud Excellent Qualities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was excellent purchase one of best tv I ever had. And all my services are excellent as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed to use it, but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't need it yet but the best buy employee helped me understand the value of this, especially for OLED TV long term. Worth the price imo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jesse from Aurora, Colorado Store is exceptional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad protection for several years. I have always had a pleasant experience. The knowledge and professionalism is what keeps my satisfaction with Best Buy and the Geek Squad. I don't need them often, but when I do I can always count on help is on the way. Thank you for your great department.... The Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not buy a five-year warranty? The peace of mind and so much more that comes with it and if anything by chance happened in five years, you get it fixed free or brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful product with a reasonable price. Everybody can but it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this particular plan yet (yay) but in the events I actually have had accidents in the past, this plan has saved me money and customer service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this particular plan yet (yay) but in the events I actually have had accidents in the past, this plan has saved me money and customer service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, doesn’t over heat my sons room, we needed with a smart tv that was big enough to replace his 75inch (Gamer) and this is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent OLED warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to protect your purchase when getting a new OLED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMPARE- COMPARE- COMPARE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Extended 5-year Plan for $179.99, is a bargain, compared to SONY manufacturers Extended 4-year Warranty (max.) -$178.99. And, after reading the fine print in comparison to the 'GEEK SQUAD", without a doubt, maximized service monetarily- BEST BUY was the way go (SONY offered same TV sale at the time).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've started putting Geek Squad protection on everything. There have been a couple times, especially with my desktop computer, where it was very helpful to have their expertise. If its an expensive purchase I just do it. I find the Geek Squad staff to be very helpful and already having a protection plan can really cut down on the cost of fixing a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Kings !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always providing great and excellent services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Click Place Your Order Without It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had any issues with my warranties. I actually recommend Best Buy to everyone for their purchases needs more or less because of how easy it is to utilize the warranty in the event something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used but in very good shape love it just like new thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option for pricy hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides a piece of mind, when buying high end items. Manufacturing warranty is great, but doesn't always cover everything and takes a lot longer than a ride to bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a back up for your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, it’s one of the best stores I have had smooth purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED Burn-in Protection for Heavy Users=No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only third-party Protection Plan or Warranty offered that I know of that has protection against OLED Screen Burn. This alone made it an excellent puchase for me and allowed me the peace of mind to use my TV without the fear of permanent image retention being a factor.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.