Customer Ratings & Reviews

I purchased a samsung 4k TV back in August of 2016 and out of nowhere it went out in January in 2021. Luckily I had a 5 year product replacement plan on the TV. I was able to have the TV replaced and was given a full refund by best buy.

The geek squad is an exceptionally good value. I was impressed by the professionalism and quality of their work. I only use them to service my computers because they always do a better job than in-house personnel. I've had trouble loading software due to a glitch in the software itself.

Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

Good to have the extra protection for Just in Case. Great price to have this protection.

Great picture quality! Easy set up & use too. Highly recommend

I like that this is available because anything happens to the item and right away they are available to fix it

Great service and set up. Amazing job. Wonderful guys

honestly, geek squad protection is one of the best i’ve ever used. they are always such nice people to talk to and they always find a solution for your problem!

I mounted both stands to my tv. It was smoothly done with the proper tool

All was great. No problems. Fair pricing for this.

Very good buy Excellent customer service representative online!

price worth it for peace of mind. haven't been disappointed yet.

This is a must for almost every large purchase. They called me to ask if they could deliver early, which is the best. Thank you!

I’ll give you five stars reading very good awesome

The picture is excellent and the sound is exceptional and the price was remarkable... I was a little leary because of the brand, surely surprised on the quality of picture in the game mode playing PS5 strongly recommend.

Purchasing the protection service gives me peace of mind. Hopefully I never have to use it, but if I do, I will update my review with the results.

Just before my Best Buy warranty expired I needed service. I am very satisfied in how simple Best Buy made using their extended warranty when I needed it.

The agents knew what they were doing which was a pleasant surprise. Installed item for my elderly Mother without and issue.

This is much needed warranty if you don't want to pay annually

Love the peace of mind that comes with Geek Squad. We always add it to purchases that we make that we know will be used daily incase something happens.