Customer Ratings & Reviews

The only thing that I say is bad is I purchased only for 2 years I would always do t he 5 year plan because it is safer to be protected and have your mind at ease if anything should go wrong with your product you know it will be fix! Great Service!

The employees answered all my questions and made sure I was taken care of.

Havent had to use it. But i will find out because the picture on the TV is cutting out and i may need ro use this warranty.

Available when needed. Talked with you as you are going through the set up process with you while on the phone.

They mounted it ok just not where my wife wanted it. Not really their faults

Buy the protection plan¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great tv good picture really pleased will definitely be back great place to buy from

Purchased 5 year warranty that was to expire in Dec 2020 when we bought our Visio television in 2015 and we started having trouble with other and the company sent by the Geek Squad couldn’t fix it we got a 65” Visio and repurchased a new warranty on the new tv

I never had to use it yet. Just purchased 1 month ago. The $400 chance to win a gift card has me doing the surveys

Geek squad is the best. Get this protection for everything you buy.

Excellent, no hassle customer service. Purchased this plan about 5 years ago on another TV. Filed a claim and they exceeded my expectations!

I just bought a new TV with my geek squad credit because my three year old OLED had a few bad pixels. Worth every penny.

Geek squad service is an excellent way to make sure your purchases are working properly.

I love that I have the two year plan. When my tv went out. Best Buy gave me a brand new one. No cost to me.

Added protection from whatever happens. Only right for the money spent on the television

Geek squad offers good service if you need protection and security for an electrical device its a must have

Tv has nice colored and everything is easy to understand

I highly recommend this product, when came time too purchased the representative explained the difference in the product I was hoping to purchase. The Geek representative also is highly recommended he has plenty of knowledge

I can always count on Best Buy with their "Protection Plans" on select items I buy. I know if anything ever happens, I can be assured the problem can be addressed. Great Program to consumers

After almost 2 years, my 49' TCL TV, tilted up. Took the TV to the store and after a week they gave me the credit of the total cost of the TV because it was definately gone. I just used the credit for a new 50' TCL TV and took the 5 year guarantee. They are the best.