Customer Ratings & Reviews

Always worth it to get the protection plan. Bestbuy makes it so easy.

it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!

TV was mounted by a friend. Have used Geek Squad in the past.

I would not purchase anything from Best Buy without getting their Geek Squad, Total Tech. They have always stood behind everything i have bought.

I usually buy the warranty for the products I purchase at Best Buy. I have used the warranties I have purchased in the past for every one of my washers. I would recommend at least getting the warranty on any washer purchased.

I highly recommend this product if you purchase anything of value. This is where Best Buy is second to none there was no hassle and I had the geek squad out within 2 days to fix my issue with connectivity.

I haven't used the geek squad and hopefully I wont ha e too.

We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.

It's just insurance coverage. Nothing special about it

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

Best service. Answers questions in a way you can understand how

I usually don't buy service warranty, however I chose to for this 65 inch TV. Mainly it offers in house service so no need to box up and send out. Knock on wood no need to use it so far. I like to call it Insurance.

Great price for great features. Exceptional value

I always buy the protection plan for items that are easily broken like gaming headsets and vacuums. It’s extremely easy to use.

The agent set the TV up did a sort walk of how to operate TV and the function

But overall thank you to the Geek squad online customer service team.

I refuse to purchase any item now a days without an extended warranty, due to the fact that most items are built with quality in mind first before the profit being made so with tailgate being said an Best Buy extended warranty will ensure you that you at least get your money's worth.

I would say highly professional and fast. I always will get a warranty through them.

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

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