Customer Ratings & Reviews

Always helping with hands on tech issues. Great customer service skills as well!

Always helpful and ready to answer any questions that i have had

great protection good deal always there when you need them

Geek Squad provided great service, answered all my questions, and suggested a replacement tv.

I always feel like a fool when I don’t purchase the geek squad warranty especially after a year goes by and I break whatever it is! It should be law! If it’s over 200 bucks purchase the geek squad warranty!

I normally don't buy extended warranties, but this warranty was a good value for the 5 year plan. Hopefully we won't need it, but I have peace of mind knowing the T.V covered if anything goes wrong.

Always feel safe. There is absolutely no substitute for being responsible. But accidents do happen, even with the best of us.

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

Very, very reliable and patient. At first it was difficult to describe concern but they used their cell phone, took a picture and sure enough they were able to detect problem!

As a Best Buy customer I’m very happy that I was given the option to add the two year Geek Squad security to insure my purchase of my Samsung 70” Television for a low price. Very satisfied as a Best Buy customer.

We will see how was servic next two years great job.

Peace of mind incase of a problem. Reasonable pricing for the coverage.

This is an insurance policy and as such it provides peace of mind even if it isn't ever used. It made sense for my TV and wasn't too expensive.

I recently called the Geek Squad and they set up an appointment to come to my home. They called before arrival, very knowledgeable and did some adjustments on my 82” LG tv…. Problem solved.

This is well-made and functions well. Getting a great deal (of the day) on it only made it better.

They are the best when needed for service or over the phone.

This warranty is great to have. Especially when you need to know geek squad is available to help with making sure your tv has great service agreement.

Considering I have not had the opportunity to try this service, I have had it before. I appreciate their expertise. Hopefully I won't have to contact them,but I know the problem will be resolved quickly!

Great value priced insurance, especially for a huge TV. Hope we never need it.

Geek squad is always coming in clutch and their service is always top notch