Customer Ratings & Reviews

Have not had to use this service yet but the assurance of being able to bring in my TV for any issues makes it worth it. OLED Tvs in particular can have burn-in issues that make this service essential.

Agents mounted my 65in tv real easily, they were very curtious, they set the tv up so i had nothing to but watch it. Plus they took away all the wrapping.

Professional and efficient, Friendly and knowledgeable staff

So far, no problems, I like the Geek squad very much. This is why I purchased this product from best buy. I bought the 5 year warranty so I hope the freezer lasts this long. It is a nice side for my manufacture home.

The delivery guys were very knowledgeable, carefull and made installation look easy.

Good economical option to protect purchase, have purchased for other electronics.

The Geek squad provides excellent warranty coverage for electronics.

The agent carefully mounted my TV & connected it to my devices to ensure maximum functionality use.

Insurance for your Best Buy purchased TV. Spending hundreds or thousands on a tv, you’ll want this on the outside chance of that power surge, lighting strike or product failure.

The agents are there if we need them haven't needed to used them yet

The delivery was awesome. The tv was brought in the house all we had to do was take it out of the box.

Always get this insurance just in case. I have purchased it for my tv and come in handy, better to have it and not need it rather than need it and not have, plus you would pay alot more to fix things.

Super Clear picture Super Clear picture Super Clear picture

It's a peace of mind, you don't regret to buying it.

It's good to have because I would not have to buy another tv

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

I got this warranty because I dropped my previous tv, my second one in 1 year, and had I had a warranty the first two times, I wouldn’t be in this boat. I know that the next time something may happen to my tv, it’s covered and will be in great hands. :)

I have always had Geek Squad protection and it always paid for itself with the professional service they provided

Even though the pandemic was going on I made an appointment and had no problem. They gave me a tracking number so I could keep up with the progress and when time they let me know the final resolution.

Usually don't purchase warranties, but wanted to get one for my OLED, to hedge against burn-in risk. Grateful that this warranty covers burn-in, as most don't. Worth the premium in price, in my opinion.