Customer Ratings & Reviews

I had purchased a 43 inch Samsung TV about two and a half years ago along with the protection plan. The TV stopped working properly, I contacted the Geek Squad no problem they gave a full refund for the TV.

They had delivered the TV safely and without any damage

Always good to have prutction plan they very good response and fix it

Great thing to buy when you buy your electronics and appliances to protect them in case of malfunction

Great service to have of something goes wrong with one of your products

I don’t know what I would do without this protection plan. I have personally used it before and it’s true hassle free protection. Best Buy is there to help or replace If needed. That simple.

I recommend everyone to buy Geek squad protection - it will come in handy of there is any issue with your tv

Best customer service I ever had anywhere regarding my electronic needs. Thank you so much.

I don't always get warranties, but for as little as this cost to cover my 32" TV it is well worth it. 42 cents a month to cover it for 5 years, and if something does go wrong, I just have to bring it back to any Best Buy and they have all the info!

They are super friendly an knowledgeable an let you know how to go about setting up your electronic you get

I purchased the 5 year Geek Squad protection on my large screen TV for an Airbnb unit. I thought the cost was reasonable and the Geek Squad provides me with confidence that any problems can receive immediate online attention & service. Worth it.

I highly recommend getting the extra warranty on your TV. I’m only had to use it once and they were so kind and fast in trying to fix/replace my broken TV. I ALWAYS get the extra warranty now.

There if you need help. Talk you through any issues that you might have.

Everything was great. I have had my Washer and Dryer for over a year now and I Love it no issues at all. Note I did wait a year to review this.

I always get geek squad when I buy items at Best Buy! Very easy to use and they are quick!

We are very satisfied with this plan. However, it has taken a long time to get an appointment at the store or get someone online to help. Not sure if COVID has had a part in this delay.

Love having the piece of mind that this brings! Always a great investment to have!

Can't go wrong with a protection plan. Worth every penny.

Great team and offered amazing service. The hospitality of team is laudible

I bought an extra protection plan because why not? it's inexpensive and easy!!