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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30635 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 441 Showing 8,801-8,820 of 30,635 reviews
  • Rated 5 out of 5 stars

    Geek squad install my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to give them a call and they were very helpful with all my questions. Way to go geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty plan. Never a hassle and a great price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong w the Geek Squad on board. I have made a purchase on something before and as soon as the return date was up well it was done! Not w this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the fixit squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t buy anything without a warranty after they have fixed numerous items for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for your TV, geek squad covers it all! except accidental!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Support not needed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not requested support, previous gook squad requests for other devices were good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever had a tv break just after the warranty ran out you will realize how nice it is to have the additional protection offered with the Geek Squad Protection. I hope to never use it but it is nice to have it there if I need id.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an extended warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a protection agreement, what do you want a review to say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this was a good purchase and will pay for itself over the life of the agreement. I would suggest that others consider this purchase for big tag items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid price for 2 years. Hassle free easily handels most things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very very good excellent service, I love it and I recommend it 100%

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad viewing tv/ terrible sharp level.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always buy Geek Squad protection because it has always paid off. Even though its not cheap I always come out ahead. The convenience is a big plus. Very often I can be told how to get something to work on my own by an agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m protected for 5 years for my LG television. A good bargain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ease of mind every time I purchase any warranty through best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love me some Geek squad- always helpful, knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go ahead and purchase it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection on big purchases. Best Buy makes it simple to get things replaced and fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase any electronic device without the Geek Squad coverage they are always professional and if they can not fix it they replace it you cant beat that service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new OLED was a big investment and the five year warranty gives us piece of mind should anything go wrong. The Geek Squad has proven to be highly skilled with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, the protection plans are great for certain products

    I would recommend this to a friend