Customer Ratings & Reviews

Always great customer service! We really enjoy the services

I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

Great value and peace of mind for the money spent !

I love geek squad. Its nice being able to take the item in and 9 out of 10 times they just give you a brand new product!

The geek squad protection plan is a great program for “peace of mind” on any of your devices. I purchased the plan with my 75” tv. This a great plan for your investments with Best Buy. Highly recommend!

You have to get the geek squad coverage are you crazy?

Always get geek packages. You do not have to wait for manufacturers to receive, review, approve and ship back

Great coverage for the price, can’t go wrong with protecting your investment.

You can't go wrong with a protection plan! I highly recommend it for all of your electronics! A++++++

You can't go wrong with a protection plan! I highly recommend it for all of your electronics! A++++++

This product was great highly recommend it to everyone. Great quality and great brand. It’s a must buy!!! Go get yourself one right now, you won’t regret it

This product was great highly recommend it to everyone. Great quality and great brand. It’s a must buy!!! Go get yourself one right now, you won’t regret it

Great to know that for 5yrs I have nothing to worry about.

I own a few Insignia t.v.'s that I purchased here, and I always buy the 5 year warranty. The fact that I know I will be covered IF something were to happen will keep me coming back for future puchases WITH the warranties.

They have great communication skills and helped me out alot

Since it has been 2 years since I purchased the extended service contract I have as yet not had a need to use it. I do hope it covers any problem I might have with the television.

The agent was able to remotely install the drivers for my printer on my pc. They were supposed to be installed with the original purchase, so kind of a net net zero.

Just got it so havent used it yet. But having extra protection after the dud vizios i had in the past it definitely is worth it.

got the warranty and didnt use it, but have used similar before and it works very well. Only wished warranty when used we dont have to pay again to "renew" the warranty

Geek squad is the best protection to get in my opinion! In my opinion it’s piece of mind knowing if it breaks down you are covered! In my it is worth purchasing.