Customer Ratings & Reviews

Definitely recommended as I have used this one and better than paying to get it repair which is very costly.

I always buy the extra protection from Best Buy when I purchase a tv. It’s never failed me and a piece of mind to have.

Great thing to purchase, if the item breaks it will get fixed free. No Plan You Pay

Always purchase the Geek Squad coverage on my appliances.

Bought this for tv since it covers moisture damage as I plan to use to in porch area. Worth the money.

So far so good. It is good knowing that you have backup, but even better if you do not have to use it.

Got this with my laptop and I’m super happy I did with a 2 year old! Thankful I haven’t had to use it yet!

but my last TV died with no warning and was about 5 years old. With the manufacturer warranty of one year, this provides peace of mind.

The Squad is Always very Professional and Know their Stuff...

I’ve taken advantage of Geek Squad services more times than I can remember, always a pleasant experience. Bravo!

I highly recommend this service. If there is a problem, you do not have to go back to the original manufacturer.

Worth every penny. My tv had a pixel problem and was swapped out for another. I gave 4 stars because I couldn’t get the same tv Samsung and was forced to get an LG.

It’s best to have this and not need it rather than need it and not have it in case of incidentals...

With Best Buy store nearby to us and qualified Techs, I not worried for 5 years now about this TV warranty, instead of going for Samsung Warranty

Definitely purchased this to go along with the 55" TV. who wants to hang on to a big box and then ship it. They come to your house and fix it. No brainer.

I really like the protection plans that Best Buy has. The service is reliable and in a timely manner.

Highly recommend it they very knowledgeable geek squad keep up the great service

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

I love geek squad warranty it is very worth it thanks best buy

I always purchase the warranty for !ll my products come jn handy