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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30779 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 607 Showing 12,121-12,140 of 30,779 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On everything I purchased from bestbuy I buy the protection plan it has come handy when having issues with tv, dishwasher etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rescued us when our huge tv stopped working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always wonderful, fixing things for us and if they can't then replacing . Never a bad idea to purchase protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and I’m satisfied with because I have internet security for 10 device for one years and another services include

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best geeks in the world.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has some of the best service you could ask for with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the old saying, never leave home without it. Well this warranty, is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad services, a big peace of mind

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad viewing tv/ terrible sharp level.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t tell people enough how invaluable this service is. They are always professional, on time and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to my home mounted my TV so quickly I was very surprised. They were very respectful and did an amazing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it live it love it love it ‘n get it and enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and most complete warranty. Sou satisface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With great honor I absolutely luv my new lg c2 65 inch tv. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing you can do it’s getting the protection plan on tvs... it’s better get it and not need it, than need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for electronics. Recommended for more fragile gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very flexible warranty and never an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must! Easy to use, very flexible, and works with your schedule no matter how much inconvenient it may.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was in and out of store within 15-20 minutes with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ui and screen brightness is great and sound is also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase to cover your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to get to cover your tv. I’ve had to use this service and it’s always been stellar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Used Knock in Wood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this “warranty” protection plan but have never used it. The sign up was simple and but the package paperwork was lengthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and they help when you need them

    I would recommend this to a friend