Customer Ratings & Reviews

I purchased the warranty with the TV and I am confident in BB's ability to satisfy it if necessary.

You can never go wrong with a Geek Squad warranty. Great value.

I feel good to have the added support of the Geek Squad

I love the Best Buy protection plan the warranty is great I recommend it to everyone who buys electronics.

What can I say about this that hasn’t already been said

5 yr protection, yes sir never know keep the geek in you going

It helps me sleep better at night knowing my tv is covered in the event of something going wrong.

Very reasonably priced. Haven’t needed it yet and hope I never do.

Haven’t had to use yet for TV but great in service in the past

It is a must that you get the protection with any major purchase.

I have always been a big believer on The Geek Squad protection plan. I purchase a premier TV LED 8 seriers Samsung and I wanted to ensure that I was being protected under Geek Squad protection plan. My kid had accident where my TV has a crack on the screen and was told that it would be replaced by customer service representative I was missed informed Once I scheduled an appointment and was told that I would be taken care of. I was excited to tell my family that it would be fixed. Come to find out later that evening the technician that was going to come out to fix my TV told me that he would charge me an additional $100 in order to take a look at my TV and he asked me what had happened to the screen. I provided to him the information as to how my screen got cracked and mention that the protection plan did not cover and if he ended up coming to my house. I would be billed an additional costs just to look at it. I appreciate the technician explaining to me my options before being billed more. I would like to provide a lower rating but it is not possible. Very disappointed on being missed inform by the customer service representative from Geek Squad that schedule my appointment. It's been over a month and half now i have not yet recived my reimbursemnet nor my extra remote that is included in the protection plan. I would think twice before buying TV protection.

Its always nice to have the protection plan.Always get it.

Great product to buy. When you have this you have a peace of mind.

They love to help and stand by their work. I always get geek squad.

Geek squad protection is totally worth getting for some purchases!

One of the best, if not the best warranty I've seen so far

The agents mounted my tv and all it's components are safe

peace of mind, having not to worry about things breaking up

2 years protection and assistance for my new Smart Fire TV.

Always a reliable service. Would not purchase without