Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30238 reviews
(30,238 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service has been great so far. They helped me out in store when I had questions.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Delivery was easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great store and delivery service. Would definitely recommend.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift to my husband and he loves it so much. There is so many great thing not only for him but me as well
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the best. Always very helpful and friendly and eager to get the job done. Sometimes there is a bit of wait time but that is telling me they are busy because they know what they are doing and fix problems.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were AWESOME! Great service very polite, friendly, professional, courteous crew.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Basic 4k hdtv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice basic 4k smart tv, but the operating system is just so different for me, and it doesnt get some streaming channels, 1 very important to me i ended up getting an Amazon fire stick. It only has 1 hdmi connection as well which is really a pain. Another thing i had to add onto this, an hdmi splitter which worked ok for 1 day. Oyy.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A Great Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to use this and I hope I won't need to, but it was a great price.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Super helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super helpful to have - I've heard horror stories of tvs breaking in moves
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always deal good with the Geek Squad they haven't let me down yet thank you.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Bestbuy Doesn't Care About Customer Loyalty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an average protection plan and nothing else. Hopefully I'll never have to use. Bestbuy has lost touch with their loyal customer base in regards that they want to push That 179.99 a year Total Tech Plan every time you purchase an item and that's where you are automatically enrolled in a card blanche protection plan (FOR AS LONG AS YOU PAY 179.99 YEARLY)!!! Making the regular protection plan mediocre at best. A SCAM and a money grab if you ask me. especially when for as far as I can remember I've been an Elite Status member for spending a certain amount of money a year and now anyone can become an Elite Member for 49.99. Doesn't matter how much you spend in their store. SCAM!
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Samsung 65" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't needed to use Geek squad yet for this TV. Great picture for the price. I was really surprised at the minimal operations manual, you have to download it for details- the docs they provide should highlight or give a link for it. Overall very happy with the TV
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Friendly and polite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys came on time very polite and had manners asked me where this item was going and brought it in offered to give me a hand with putting up but I was in a bit of rush so decline their help.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Safety
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes me feel safe I have professionals that will work on my products.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Squad service is very awesome and the delivery is very seamless ! Have never regretted buying from Best Buy
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Business owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent home delivery and professional service thank you geek squad awesome service
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Buy has great support!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I favor buying from Best Buy largely because of their Geek Squad for technical questions!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has been awesome not only did they accepted to take a look at my TV once they found the problem and we're unable to fix it they were very truthful and kind to refund me what I had pay for the television. I was eskeptical in regards to their service but they are amazing.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful technician. He explained everything he was doing and made sure I understood everything. Very impressed with service. On time and very helpful.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection is a must!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love knowing that I have protection for years to come. Thank you Best Buy for making this so easy on me!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Service around - Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and installed all my speakers and hooked up my subwoofer, Satellite DVD, and all my extras in every room, they also went an extra step and were able to have the cords come out near the electric plugs so the wires were not hanging everywhere. Very professional job and they were very nice during the process.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
