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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30238 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 30,238 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service has been great so far. They helped me out in store when I had questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store and delivery service. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my husband and he loves it so much. There is so many great thing not only for him but me as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Always very helpful and friendly and eager to get the job done. Sometimes there is a bit of wait time but that is telling me they are busy because they know what they are doing and fix problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were AWESOME! Great service very polite, friendly, professional, courteous crew.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic 4k hdtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice basic 4k smart tv, but the operating system is just so different for me, and it doesnt get some streaming channels, 1 very important to me i ended up getting an Amazon fire stick. It only has 1 hdmi connection as well which is really a pain. Another thing i had to add onto this, an hdmi splitter which worked ok for 1 day. Oyy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this and I hope I won't need to, but it was a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful to have - I've heard horror stories of tvs breaking in moves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always deal good with the Geek Squad they haven't let me down yet thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bestbuy Doesn't Care About Customer Loyalty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an average protection plan and nothing else. Hopefully I'll never have to use. Bestbuy has lost touch with their loyal customer base in regards that they want to push That 179.99 a year Total Tech Plan every time you purchase an item and that's where you are automatically enrolled in a card blanche protection plan (FOR AS LONG AS YOU PAY 179.99 YEARLY)!!! Making the regular protection plan mediocre at best. A SCAM and a money grab if you ask me. especially when for as far as I can remember I've been an Elite Status member for spending a certain amount of money a year and now anyone can become an Elite Member for 49.99. Doesn't matter how much you spend in their store. SCAM!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use Geek squad yet for this TV. Great picture for the price. I was really surprised at the minimal operations manual, you have to download it for details- the docs they provide should highlight or give a link for it. Overall very happy with the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came on time very polite and had manners asked me where this item was going and brought it in offered to give me a hand with putting up but I was in a bit of rush so decline their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel safe I have professionals that will work on my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad service is very awesome and the delivery is very seamless ! Have never regretted buying from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home delivery and professional service thank you geek squad awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has great support!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I favor buying from Best Buy largely because of their Geek Squad for technical questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been awesome not only did they accepted to take a look at my TV once they found the problem and we're unable to fix it they were very truthful and kind to refund me what I had pay for the television. I was eskeptical in regards to their service but they are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful technician. He explained everything he was doing and made sure I understood everything. Very impressed with service. On time and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing that I have protection for years to come. Thank you Best Buy for making this so easy on me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service around - Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and installed all my speakers and hooked up my subwoofer, Satellite DVD, and all my extras in every room, they also went an extra step and were able to have the cords come out near the electric plugs so the wires were not hanging everywhere. Very professional job and they were very nice during the process.

    I would recommend this to a friend