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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1245 Showing 24,881-24,900 of 30,874 reviews
  • Rated 4 out of 5 stars

    Great local service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repeat customer thanks to the local agents. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who wouldn't want extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a given to get the extended protection to help protect against the unknown

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Greek Square Protection Plan dissappoint me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the Protection Plan with the intention it covers any and everything on TV including "CRACK SCREEN" Well I learn the hard way it doesn't. Before purchasing the Plan I was told this Plan is great and worry-free from any obstacle. Now my TV screen broke during moving from one area to another. I'm struck with a broken TV I haven't had a month. Very hurtful. Buyer beware and really make sure what this plan covers. My opinion a waste of money. Your TV is cover under manufacture warranty for at least a year after. You already know the limitation on that

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time out of your day to connect with us about this. I apologize for the misunderstanding regarding what the protection covers. It's always frustrating when communication falls through. If you'd like to learn more about what your specific protection plan covers, you can view the details at www.geeksquad.com/termsconditions. In the meantime, you can try to reach out to your local Best Buy to see if there is anything we can do to help due to the miscommunication. You can find information about your local store at www.bestbuy.com/storelocator.

  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great any questions or concerns they helped me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Aaa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price and piece of mind that I have coverage on my product if somthing happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan for peace of mind. Not every day when I male a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement plan. Works as directions say and does what is advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing and I am really satisfied with him!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty for my TV it is very good to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this yet. Good price and always good to have... just in case ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 5 year protection, wasn't that expensive, they are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy stands behind their warranties. Good value and worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any geek squad plan is good to use, I have used it for years on all my electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always a smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel if you buy a TV more then $1000 you should get a warranty! Things happen!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth its price as it will give you peace of mind if anything breaks on your new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I don't have to use the Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use the Geek Squad Protection for my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the need to use this yet on our TV but a good peace of mind to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC Service, great support, knowledge and Professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this you never no what happens. Especially if the screen goes out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet but glad to have it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues yet but I'm glad to have it

    I would recommend this to a friend