Customer Ratings & Reviews

The agent set up my TV and downloaded all apps for me!

I brought a insignia TV 2 yrs ago and recently it died on me but thanks to geek squad they did what they could but it was dead. But did help with my questions and help me understand my options and where to go from there.

This a great product. I have had it for years now and cannot complain at all. Highly recommended.

Protecting my investment on 4K TVs is a must, and purchasing the Geek Squad's 5-year warranty on each TV is a no-brainer. I did this in the past and it totally paid off when my much older set had issues before the protection plan was over. They replaced my entire set with a brand new one years ago. It pays off in the long run, trust me!

It’s a protection plan, I mean what can you really say?

Great coverage for big appliances, its a must when you want to be protected

Geek squad is a very good service for any electronic equipment. Excellent customer service

I have had to use this and I hope I won't need to, but it was a great price.

Excellent service even when facing complicated account issues (I have two accounts and the protection and television ended up on different places.) My original television couldn't be fixed so they issued me store credit to put towards a new one. Definitely worth the money.

Geek squad is always awsome to have ..very professional and knowledgeable in all areas and they can help answer and fix all you need

I'm an electronic dummy. I'm still stuck in the 70's and 80's. Like an old Hippy. This Insignia Fire TV I purchased leaves me in Awe. I am so happy with it it works great

Best extended warranties in the market, response is awesome and cover all types of issues

If you are purchasing a high end tv or high end Home theater setup, get this. I am not a believer in protection plans for almost all products , but i have purchased this for Both of my LG tvs and i am so glad i did,. Had issues with burn in on my first LG and Geek Squad was extremely helpful and lived up to the warranty. EXCELLENT< THANK YOU BEST BUY!!!!!

I always get the Best Buy warranties, they are great, never had a bad experience when i had to use my warranty. Worth getting.

Agents lead me to the right product for what I needed

5-year Standard Geek Squad Protection is a no-brainer. Covers just about every incident that could happen to the equipment.

Provides peace of mind for any sorts of incidents! The squad member helping me definitely made it clear what was covered so I could be confident in my coverage.

My Geek Squad service is very awesome and the delivery is very seamless ! Have never regretted buying from Best Buy

Everyone should get the 2 year geek squad protection for any television that they purchase from Best Buy, because you got that extra protection if something goes terrible wrong like the television screen goes totally blurry or if the television screen stops working all together! Just having that extra protection is definetly worth the extra money, so that you are protected, and don't have to throw away your television into the trash can! Everyone should be protected! God bless you all out there! :)

A guarantee that it’s going to be perfect is well worth it all