Customer Ratings & Reviews

Excellent television for the low price. I love the smart screen and amazing audio. I wouldn't mind buying another one for the patio.

it’s always great to have some type of coverage because it’s better to be safe than be sorry

I took this for piece of mind. I am sure the tv will last longer as the last one worked for 15 years. Only reason the other one needed replaced fell off stand.

Always buy the protection when you can. I do and have needed it only twice, but im always grateful for those cases and Besrbuy is always great about the policies they have. Thank you so much, Erin

Samsung is known for quality on its products. Made by humans can fail. Power supply went out on ou'23 model. Purchased like model '25 model year. Now we protected from problems or replacement.

I always purchase Best Buy's GSP when it comes to high ticket items. The GSP covers basically everything that can go wrong and have never had issues when filing a claim. I highly recommend it!

It is always a good thing to have extra protection, especially on electronics.

Picture clarity is excellent. Colors are well defined. Controls are easy to use. Nice size for a table mounted TV. Anything larger might require wall mounting.

Good warranty for pricing. Usually always buy the warranty from bestbbuy.

I've had Geek Squad Protection on my other devices. It's piece of mind. I think I only had to use their service once, but it was worth it.

I bought the plan because I might have it break on me, and this is a quality TV.

Haven't had to use it yet. Definitely more expensive then everyone else. But so are their products. Guess we will see

I’m not usually prone to purchase warranties, but when I read the service provider was Geek Squad & the price so affordable I felt confident in my choice.

I hope i never have to use this, but its nice to have a backup plan for piece of mind

Haven't had to use it yet but am confident Best Buy will assist if I have tech issues.

The staff is very knowledgeable and friendly. They can work on most tech.

Warranties are great to ensure your product's lifeline. So far i didn't need it so far, but it's always a good investment, you never know what could happen and best buy's warranties have solved some issues in the past when i needed ;)

It's all good now but I had trouble getting it set up. The remote was not working out of the box. It would turn the TV on but none of the other controls worked so I could not navigate through the set up menus. After about 15 minutes some of the controls started working and I was able to set up the TV. But then the power button would not turn off the TV. The only way to power it on and off was with voice commands. I went to settings and was able to download an update for the remote but that made no difference. I gave up on it for the night thinking I would take it back the next day but in the morning the remote was working perfectly. No problems since. It seemed the remote needed several hours to figure out how to talk to the TV. Otherwise, the TV is great!

You never know when you will need warranty coverage or support so having this plan is assurance I know any issues I have will be resolved.

Having this warranty has given me a piece of mind and knowing if I ever need any assistance, they’ll be there