Customer Ratings & Reviews

Can't beat the service. They have replaced TV's and headphones for us at no cost. You can look up coverage via your account. I once had a problem with it and got a call from corporate to sort it out. You don't see that kind of service any more.

This is the best service i use it on a cell phone shiped and get it back in 4 days

Hoping I never have to use it. But, if I do, I have it. I'm covered.

This is a great product for a great price. Pictures sound is awesome. You’ll love it.

Glad I chose this product. I got peace of mind by including it in the purchase of my television and my sound system. No regrets so far.

The agents were great they were quick and efficient, and they plugged up all of my devices, worthy of a TIp.

Alls good to have. Haven't had to use this plan yet. I have had Best Buy plans in the past never had an issue.

Great customer service. Love the 5 year warranty cause you never know when your going to need it.

I'm glad I always purchase the extra protection for my purchases... The Geek squad always delivers, they are professional, they're available 24/7

Always get the protection plans on all my items well worth the money and the geek squad is the best.

It really isn't worth the extra money for the Geek Squad. The tv was so inexpensive that if it tears up, I'll just purchase another one.

Purchased this 5 year protection to ensure the use of this TV for 5 years. They are not made as well as decades ago.

This was a really good deal for a 5 year warranty.

Excellent condition even know was open box item was in perfect condition

My TV was damaged during a recent move, and the damage wasn’t covered under my protection plan. So at this point the plan is useless. So I started the process of Canceling the remaining months of my plan. The representative I spoke with was very knowledgeable, kind and quick to help me. It was an easy painless experience. And now my partial refund is on its way! The money I get back will be put away to save up for a new tv.

Yes well then I had a problem with my tv and they just replaced it at no cost to me

The Greek squad was unbelievable. Very friendly. Put my tv up and made sure I was happy with it. Couldn’t ask for a nicer installation

Always have an extended warranty. All electric items always break around manufacture warranty which is unfortunate.

Great service from Best Buy Geek Squad. Keep up the good work that you’re doing.

It's nice to have the peace of mind that if the new tv has problems we have a go to