Customer Ratings & Reviews

Great picture, doesn’t over heat my sons room, we needed with a smart tv that was big enough to replace his 75inch (Gamer) and this is perfect

Haven't had to use this particular Geek Squad protection plan yet, but I have confidence it'll pay for itself.

Geek squad changed my tv components when i bought my first samsung and everytime I had an issue with the TV they would take care of it

An amazing computer!…I needed one for my son since he’s homeschooled…Best Buy and HP is my store and product brand for electronics for school…I highly recommend this product no issues…

Exellent! So glad I did this. Pros fast, came out and diagnosed within a week, replaced my tv great customer service stateside. WELL worth the cost. Cons call center transferred overseas dropped calls twice after long wait times. Couldnt purchase protection plan over the phone for replacement had to go into Best Buys store to repurchase.

hope not to have to use it. Ask me again in 4-1/2 years!

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

GEEK SQUAD it always a great servicevto have for purchases.

Great protection plan for the price! I would recommend!

My experience with the home theater personnel was absolutely excellent.

Best opinion ever.................................

The protection plan was explained to us and how it worked and it was a no-brainer as far as we were concerned. We purchased this as well along with our TV.

Geek Squad is fantastic very organized and pretty professional at what needs to get ✅

I bought a TV in 2017 and also purchased a 5 year Geek Squad warranty. I know some people will say warranties usually expire before you need them, but in this case, I was so glad I had it. The old TV suddenly stopped working, Geek Squad sent someone to check it out, it could not be repaired, so they replaced it with a new TV. I purchased another 5 year warranty for this new TV.

Awesome customer service, made purchasing the tv so easy and quick!

Hopefully we won't need to use this warranty but wanted to make sure we had it just in case.. I'm so tired of buying stuff they come with a 1 year warranty after the 1 year warranty they fall apart.

Protection plan for tv hopeful we never need to use it

Hopefully won't need the protection but its woth having

Very professional service great job, no problems at all.

TV was pricy but has a great picture and works just fine. I wanted to hook up RCA stereo jacks from my stereo and this TV would do it by use of the ear phone jack. Many of the new TV's won't let you connect RCA jacks but Sony does! Streaming TV shows and 1080 or better cable look fantastic! The only thing I was disappointed about was it went on sale the day after I was eligible for price match. Literally went on sale the next day that would have saved me $50.00.