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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30789 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 30,787 reviews
  • Rated 5 out of 5 stars

    Helpful and puts mind at ease if anything were to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad i added this on bc they help me with all my problems if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is also a 10 star perfect reveiw. Thank you….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mounting was done. Customer will do it themself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent warranty had a problem with the tv i had bought they checked it out said it couldnt be fixed gave me credit and i bought a different tv im very happy with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not Live without it. Do not Live without it. Do not Live without it. It is wonderful when you need it. Never get the Geek Squad warranty on a cell phone if you have trouble they only do factory reset. Unless you break it. Everything else Geek Squad is the only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect team !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything from bestbuy, make sure you Geeek squad ! They are amazing people, and they will fix anything you have. I have not had any problem with my Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind on your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind that comes with Geek Squad. We always add it to purchases that we make that we know will be used daily incase something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth delivery. Very friendly installation. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was on the phone trouble shooting what was wrong with our first TV. With his help he discovered that the first set had a problem with the picture elements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv love the quality and the features that the tv provides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy stands behind their protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not a big fan of “warranties” or as Best Buy calls it “geek squad protection” but in their case, they are the exception to the rule. I have never had a single issue with a product needing repair when I purchased their protection plan. They are pretty much the only company, who offers them instore, I can say that about. Kudos Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used geek squad before never had any problems thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable and have the answers I need if there's an issue with my tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and important to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have geek squad with every purchase because of their reliability and excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior and Professional Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase any electronics without the Geek Squad service. It gives me the peace of mind that I will not be alone if or when problems arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped with all needed, they were very knowledgable and helpful in my situation, they also went way beyond the call of duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy. I love their warranties. Their warranties are second I will always buy my new TV from this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost made it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no real issues with the TV except for a very occasional mute effect. I would need to turn it off and on again. I had bought a warranty for it and BB came through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am the type of person that would rather play it safe and be covered than to take a chance and be surprised later. Since my knowledge is not very good on fixing things buying the protection plan gives me piece of mind that if ever I need help someone knowledgeable will be there for me.

    I would recommend this to a friend