Customer Ratings & Reviews

I haven't used it yet so I don't know yet. but i'm worried our Best Buy closed so I worry about when i need it.

Best 5 year investment I've made! Placing a 5 year Geek Squad warranty on your purchases is the only way to go!

Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.

Very happy we spent the money to have the Squad install our tv and sound bar. The install would have taken a lot longer if we had tried to do it ourselves and then we would have wondered if we had done everything correctly.

Always get the protection you need. You never know when you buy a faulty product that doesn’t last long.

Hopefully I’ll never have to use it , but it’s a nice piece of mind to have on an electronic

Must get !! Sooo very helpful. I wouldn’t go anywhere else

Have had a good customer service experiemce since purchasing geek squad sevice for my tv.

Great service to have of something goes wrong with one of your products

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

Got this warranty at a good price along with my tv purchase. Haven't had any problems so therefore I haven't used it. But from what I read it sounds lije it should be easy to file a claim.

Haven't needed Geek Squad assistance but have heard good things about their service.

I purchased the 5 Yr Geek Squad Protection Pan for my Purchase just incase the worst happens and I need to Repair or have the Item Replaced. In my Opinion I think it was expensive for a 5 Year Plan. Also, it has many Restrictions that is in Fine Print that it does NOT cover. But in my opinion I paid so much for my TV I wanted to be Safe and not sorry.

Free in home service for tvs that are over 45 inches. Granted manufacturers like samsung do the same thing but only for the one year that they offer their warranty for and they do not cover electric surge damage. no brainer when you are spending so much money on a television

Courteous and efficient. Conscientious of our home and property.

I always buy a warranty for my television! You may never know what could happen! I bought 5 tvs and had to use the warranty 2x it will take about less then a week to get a new TV as soon as you call

I always get protection for all my products. Convenient for pass the time to return incase of manufacturer error

This service makes me feel safe with my tv and my purchase