Customer Ratings & Reviews

The Protection Plan was explained to me by Best Buy Floor Technician. I find the plan to be most valuable for the price. Better Safe than Sorry! The Protection for valued purchase.

Efficient, knowledgeable, most importantly, great customer skills!!

I believe my purchases are of value. When I spend a lot of money I want to protect my investments.

Years ago, I relied on manufacturers warranties until I had a really, REALLY bad experience. I now buy Geek Squad protection for every Best Buy purchase and am 100% satisfied. They're well trained, show up on time and fully explain the issue. Worth every dime!

I haven’t used it but hopefully if the time comes in two years or less I will be well taken care of!

I don’t know what I would do without this protection plan. I have personally used it before and it’s true hassle free protection. Best Buy is there to help or replace If needed. That simple.

I usually don’t purchase warranties but with a tv this big I wanted to make sure it’s covered. You never know. Very affordable.

Have not used the geek squad as the television is running perfectly

only needed them once but they were great with fixing my issue

If you buy a TV from BB and want it installed properly get the Geek Squad to do it. The two young men sent out to my apartment to install my TV for me was the bum diggity! They knew what they were doing and did it quite well. Way to go Geek Squad!!!

Used my extended geek squad warranty Since chipboard was not replaceable!

Has always been a useful purchase in case any I goes wrong.

Has always been a useful purchase in case any I goes wrong.

Haven't needed them to correct any problems but great peace of mind that I will have backup if needed.

5 year extension of tv warranty for the larger TVs seems to make sense in my experiences over the past 10 years.

Much needed to feel safe and secure. Great protection plan.

I highly recommend getting the extra warranty on your TV. I’m only had to use it once and they were so kind and fast in trying to fix/replace my broken TV. I ALWAYS get the extra warranty now.

After 4 years my Insignia went bad, took it to store and they replaced it on the spot!

Great to have especially when you have kids! You never know what might happen. Geek squad was able to help me out when I needed it most. Highly recommend

The Geek Squad assembled my tv stand and mounted my TV. They kept me informed on the time and date of the installation. They were professional and friendly. They did a GREAT job.