Customer Ratings & Reviews

I bought my televisions at the Best Buy warehouse where I always find incredible quality, incredible deals and the prices are so cheap why not ensure it just in case something happens; it’s all well worth it.

Haven't had to use it service, good peace of mind tho.

Great Customer Service, will help with any issues your product has

Last tv I purchased backlight went out call them up gave me gift card totaling the value of the broken tv from purchase day was able to get brand new tv and have few buck remaining on card.

There is no way that I would spend more than a few hundred dollars without protecting my investment and these guys are known to be the best

Your agent was a very polite and knowledgeable young man. He had our new TV installed in no time. Any adjustments were made, remotes were set up and gave my husband excellent instructions.

These are always a good value for the money I believe. I always hope I don't have to use them, but its nice to know that there available. I only had to use one, but it was easy when I did.

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

Their warranty coverage for tv's is the best on the market. It does cost alot more than average. But you get alot more coverage than you would with other companies. If you are worried about burn in on OLED panels or anything like that you should get the extended warranty.

So far so good on this TV but it has come in handy in the past. Had parts replaced for another TV and a HiSense TV replaced with a similar Samsung model because Hisense parts discontinued

Their protection plan is great so whatever you purchase an expensive product I recommend you get it. Get home and use tour new toy like there is no tomorrow and get you money’s worth

Highly recommend getting this with every purchase!

What can I say? Always purchase a Protection Plan when spending money on electronics that costs hundreds or thousands of dollars. You'll never know when a defect may unexpectedly happen.

I haven’t had to use the warranty service but knowing my TV is protected from accidents or power surges gives me peace of mind.

great tv no problems nice image and the waranty at best buy is the best

Wonderful movers and customer support fast service

Have not requested support, previous gook squad requests for other devices were good

I've never bought a TV, that hasn't had problems at some point. I've always gotten the extended warranty through geek squad, and they have been great when I've had to use it in the past. I would recommend to always get this coverage when investing a lot of money.

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

For the amount I spent on the tv, this was a must buy add on. 5 years of coverage that really protects the amount spent.