Customer Ratings & Reviews

good item , but after years now i can not use wifi and have to replaces it.

Great to have a warranty beyond the basic one . Price was good.

Excellent price for 5 years of protection against any situation

When I bought my Hisense - 55" Class H9G TV. I bought the 5 year warranty. It broke 4.5 years later. I took to the Geek Squad. They said it couldn't be repaired. I got all my money and put towards my dream TV LG OLED, So, I bought another. Highly recommend it. It was worth every penny.

I have had no issues with Geek Squad in the past. maybe just the wait time to see a tech.

Gives me the peace of mind just in case something were to happen

Geek squad helps you rest assured when making high dollar purchases.

I have purchased my last four televisions from Best Buy because of the geek squad protection. The very first time I had an issue they replaced my TV. No questions asked.

Amazing protection life saver for everyday life. Choose me for the 400

We have had and used Best Buy Geek Squad protection before, it is great. Also a good value for the price

Haven’t had any problems as of yet. But definitely recommend the service

I recently had the pleasure of using Geek Squad services, and I couldn't be more satisfied with the experience. From the moment I walked into the store, the staff was incredibly welcoming and attentive. They quickly diagnosed the issue with my computer and provided a clear, detailed explanation of the necessary repairs. The technician was highly knowledgeable and efficiently fixed the problem, ensuring my device was running like new. Throughout the process, I was kept informed about the progress, and any questions I had were promptly answered. What impressed me most was their commitment to customer satisfaction. The service was not only professional but also very personable, making me feel valued as a customer. I highly recommend Geek Squad for anyone needing reliable and expert tech support. Their exceptional service exceeded my expectations, and I will definitely return for any future tech needs.

Absolutely get an extended warranty. If you don’t have an issue great, but you loose if you don’t have a warranty and your basic warranty is up, you’re out. You will get credit back and don’t have to deal with OEM, shipping, etc. Just do the warranty and get no hassle Best Buy return the same day, unless it’s a TV then you have to go thru their service center but still bought another warranty with the next TV.

Have never had to use this but appreciate i purchsed for peace of mind.

5-Year Standard Geek Squad Protection Overall rating* Excellent

This was a great buy. It works great. They always finds a way to satisfy the customer.

You can't beat a 5 year protection program as good as this!

We always take out the extra protection. Only had to use it once, and very easy process

I always used to geek squad to help us out and connect everything for us they always do an amazing job thank you geek squad

Great add on with purchase when we order our tv for the house