Customer Ratings & Reviews

Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.

Geek squad has always provided quality care for each of my items

We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

5 year extension of tv warranty for the larger TVs seems to make sense in my experiences over the past 10 years.

Just purchased this Geek Squad Plan for a 32-inch Insignia (Best Buy brand) TV.

Awesome purchase once again great item I enjoy it!!

Great thing to have especially when a gift would recommend

Happy to have another layer of protection for any future mishap

Perfect tv mount and good adjustability. Do buy this for perfect tilt and motion.

Purchased a new hgtv and cables, got the extended warranty on the tv for five years. Was so worth the money, no worries, covers the remote as well, definitely would do it again!

I'm concerned that a ROKU TV brand will not hold up like a top of the line brand such as Samsung or Sony. I felt I needed this extended warranty just in case.

With all the features on the tv we got, after they installed everything. The gentleman gave my mom his card and said I'll be your lifeline if you need anything, she laughed and said thank you so much, very nice guys and very helpful and affordable.

So far, so good. Haven't had to use it yet. Would purchase again.

Extra coverage is definitely well worth it especially if coverage for something like electronics.

Amazing customers services. I was having technical issues with my TV and I communicate with Geek squad waay to understand.

I alway add protection to any product I purchase at Best Buy Geek give great customer service and always do the job just right

i think the price for these things is not bad, ive never had to have a tv fixed under one of these services so i dont know how slow it goes or how much of a pain it is if you actually need to have something fixed.

Have not used this yet but feel confident that it will be honored if needed.

With every purchase I also a buy a geek squad warranty so when something happens they will come to the rescue when I need help. So far in the last 8 years so far so good.

I got the warranty on my electronics to avoid any hassles post purchase and so far the product has been great and therefore no complaints. Even though I have not had to use this service, the fact that I have this service gives me a peace of mind.