Customer Ratings & Reviews

So glad I got this. TV broke, Geek Squad came out next day, couldn't fix it so they replaced the TV. Bonus - the TV I originally purchased was no longer available so they upgraded the TV and restarted my 2 year warranty with the new one.

Good idea to purchase if your product is over 500 dollars / That is the rule I follow / Use your best judgement.

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

I always purchase the Geek squad service. I watch a lot of television. My tvs break down, I take them in and the Geek squad service is honored. I get a new tv.

Helped with return/ exchange. Gave some piece of mind

Good insurance hope I never have to use it gives your piece of mind

Geek squad cleaned up a virus on my computer. I always have great service with them. Would highly recommend getting the maintenance agreement for all your appliances and computers!

For the most part, I have been happy with the extended warranty that comes with my purchases. I also have the Total Tech plans and add this 5-year plan for a 65" Samsung!

As I have mentioned in my review before I absolutely love my Geek Squad! I highly recommend it, especially on electronics and other products it’s offered on! It’s Amazing

Protection is any item purchased is highly recommended to ensure your purchase is a good investment.

The tv would not pick up off air channels. Exchange for another tv.

I always get the protection plan. It has saved me twice! No hassles!

The Geek Squad is very knowledgeable, friendly and fixes my electronics in a timely matter! I have peace of mind knowing I can count on reliable service. Highly recommend!

The geek squad at Best buy is awesome. They are always there to assist you with any purchases and answer any of your questions in detail. They have experience and you can tell. I recommend getting this service when you purchase items.

The agents were quick to get the tv replaced. They are really helpful

Having purchased the Geek squad just gives me peace and security with purchasing my electronics.

Always get the extended warranty, thats all that needs to be said , for the price, it is an excellent safeguard against long term wear !!!

Always get the extended warranty, thats all that needs to be said , for the price, it is an excellent safeguard against long term wear !!!

Always get the extended warranty, thats all that needs to be said , for the price, it is an excellent safeguard against long term wear !!!

Great protection plan. Overall satisfied with this buy