Customer Ratings & Reviews

Peace of mind for 5 years for my OLED. It doesn’t get any better than that.

Absolute must have. In case anything happens to your product, they will take care of it. If you do not get Geek Squad service, you are definitely missing out.

Best buy offers the Best Protection plans, I feel very safe with my 5-Year Standard Geek Squad Protection offered by the Ann Arbor store.

Geek Squad is very helpful and warranties are good.

The geek squad protection plan is actually the reason i ended up buying the vizio from best buy. If it wasn't for the plan i was gonna buy the same tv from Costco.

Haven't had to use it yet. Hopefully it will do good for us if we have an isdue

I purchased this extended warranty for my Samsung TV and began having issues with the TV 2yrs after my purchase. Geek Squad was great in helping me get the board replaced within a few days. Will Purchase again

Works great. No buttons on tv, but remote battery life is shown on the tv screen every time you turn it on.

The Geek Squad arrived at our house as scheduled. Observed the Covid19 safety directions, installed the TV. Explained its workings and features and left within a hour. Good Job!

The technician was quick and on time, did what I needed

The guarantee is perfect. I think everyone need it for in case.

Service was great. Definitely recommend the service to anyone buying a new product.

These are fairly inexpensive so I just picked them up for anything I know I want to keep for a while. When they are needed they come in handy!

What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

Geek squad sent their best techs, who were great, attempted to address our concerns and when they weren’t able to, brought in more techs

This is a service that I have always subscribed to when purchasing a high value item at Best Buy. However I have only used this protection plan on my first TV I purchased at Best Buy. At that time it was of great value to me to have subscribed since I received all the attention and service required until I was satisfied with my product.

Never needed it but always get updates on when it is running out so that’s helpful

I expect nothing less if I have an issue I buy all my appliances from best with geek squad

I have had things break, stop working, and even get so hot, it smoked..lol.. Yes, I totalled out a vacume cleaner lol.. They stood up to warranty and replaced my items..

Amazing quality! Screen is paper thin, which is scary, so you have to be extra careful when you move it.