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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30387 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 30,387 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about getting any warranty or insurance on my products but since everything goes thru then directly if anything goes wrong made it good to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There friendly and try to help you the best they can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a good price during Black Friday sale it’s worth the money just case you cause some damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is very beneficial because if something were to happen , for example water damage the the tv. If they can't fix it then they will replace it with a new one. It's good especially if you have kids and they play with the electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there when I need assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TLC TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the condition of my open box purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty has been enhanced and now is better than ever with replacement terms. Only warranty on the market that protects against burn in. Must have for OLED tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as i heard about technician they all do thier job very well.however i didnt get any help iam sure will get help if in case i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent got everything working for me when I was stumped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the protection plan yet. But what I understand that these OLED TVs can be very pricey to fix and if anything were to arise it sis best to have something backing you up and for five years the cost is minimal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Blessing, price.. I hope, that I wouldn't need this services, but..I must say, this is an Fantastic Price...just in case, that I may needit..in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me guide me through my mount set up and our my WiFi on the tv best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tcl tv 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great price. I personally like this smart tv. I understand how each function works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the protection plan from Best Buy. I had a past TV which had an issue and Best Buy honored the plan. I got a new replacement TV. It was easy and they walked me through every step. Very satisfied!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing way to protect your investment for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job a warranty should do. Not much else to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad answered my questions thoroughly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have called to ask technical questions on new TV i purchased and got good guidance. Have not needed to use for repairs yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not our 1st Geek Squad insurance. It has certainly been the thing to do. Happy to have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None Better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

    I would recommend this to a friend