Customer Ratings & Reviews

The Geek Squad has always been there when I called for support or taken my computer to the Burlington, WA store, and solved my problem(s). Great service Geek Squad.

Havent neede to use it yet but have used their services in the past for other products

Now days you have to protect your investment and with this plan I have a piece of mind if something goes wrong with the product

Haven't had a problem so i Haven't had a chance to use

Sure, it a little expensive for TVs, but on the fifth year, I had to use it, and they were able to get me into a new best in class OLED Sony!!

Delivery only. Great people and service. Attentive yes sir

Buying into the protection plan allows us to keep our investment safe, we purchased a 55" TV and this protects it against any issues that would typically happen, power outages, screen issues, anything under the sun.

I put my own TV up it was super easy to do. The people in store was helpful getting what i needed

This is one if the best investments that I made if I have a problem just call them up and they come to your home and fix it if not they replace the item

Geek Squad is the best option to protect you electronics they replace it or give you your money back to buy others things or the same product

Have not requested support, previous gook squad requests for other devices were good

Its was good for the price and a quick replacement for my tv that decided to break before the wolrd cup final

The tv that was installed in my room works great and geek squad is amazing

I love knowing that if something were to go wrong electronically with my stuff that Best Buy Geek Squad has my back.

Love it. Im 69 and installed it myself. Love built in Roku

it is like buying life insurance...you hope you never need it. We have not needed it.

I like that Geek squad will come to my house and try to fix my product, I don't have to bring it back to the store or send it off to be repaired. And if they can't repair it they will get me a new product

A must have with any major electronics or application purchase.

I get the 5 year Geek Squad service on any expensive thing I buy, as LG OLED (2 of them) and other tvs and items bought.

The warranty is great any problems you have they will either help you over the phone or send someone out to fix the issue