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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 30,824 reviews
  • Rated 5 out of 5 stars

    Always accessible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Geek squad is easily accessible. I haven't had an issue yet with my current device. I have used them in the past and they have been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    everything ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been almost a year so far with no issue, bought the protection plan just for back up, hopefully never need to use it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY FROM BEST BUY!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek squad protection for anything. The best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is always worth it I definitely recommend but specially with Best Buy there's some other stores I don't recommend it with but Best Buy has one of the best warranties around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably didn't need to get this, given the quality of the TV manufacturer, but there's a great relief in knowing that if something were to go wrong that it would be in good hands. I got this service on my last TV purchase. I only needed to use it once, but that made it worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I'll later review it if I have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is working hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guarantee is perfect. I think everyone need it for in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a 5 year warranty. Tv usually doesn't last long in my household so its nice to know i have protection for years at a low cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, but I like the quality of work they have done on previous issues. Better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased warranty for electronics in the past and I have always been very happy I did I haven't used there warranty plan yet but for the price for 5 year plan it's best to be safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get an oled, get the gsp, as it will quell any fears of burn in. They will replace or fix your tv at no cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Juan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this protection plan was a little bit high for 5 years. But having experienced sound quality issues with tv purchase within the first year, I feel that I made the right choice of buying a protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my moms tv just in case. Love geek squad very knowledgeable and if your product can’t be fixed and needs replacement no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a warranty, still too soon to tell because I haven't had to use it yet. I had always had a good experience with best buy and my other warranties though whenever I needed to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surety in knowing BestBuy has our back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection, quality, and several years of additional coverage by experience personnel is a good safety net to have for our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty in the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only right to add the geek squad protection with every electronic purchase. I’ve had great experiences using geek squad over the years it’s only right for me to continue that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech-support with the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection plan especially when it comes to large electronica items. The techs are always polite and courteous at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont Hesitate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont hesitate. Ive been buying the warrantys for years. Well worth it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my TV I bought so now I don't have to worry if it has problems

    I would recommend this to a friend