Customer Ratings & Reviews

Purchased the 5 year warranty for my new TV. Used the service on my old TV and they replaced it with a brand new TV. Couldn’t be happier.

Have not had to use this service. However, speaking with them on ither issues super easy.

Geek squad good service gave us credit toward brand new Tv!

I never go wrong with having an insurance plan for your product.

I'm not one for buying warranties and hopefully I won't have to use it but the price was right for peace of mind.

The agent mounted my TV and connected all devices. The agent was very helpful and extremely friendly and never acted like he had to rush off to his next job.

The best very easy for installation I recommend for my friends

Love the service with Geek Squad no worries makes life easier.

Excellent customer service will purchase every time I buy a TV

Not sure yet as I have yet to use my protection plan. It was a bit expensive. 300 for 5 years. I don’t usually buy protection plans, but since I spent nearly 1400 on a tv, I figured I would get the plan JUST in case...

Its a great feeling to know that your always covered. I always purchase warranty electronics are to expensive nit to get them covered.

It's nice that Best Buy offers coverage for their products. I went with 5-yr knowing that it'll be covered if anything happens and so in about that time it may be time for the next upgrade to television so I'm good til then!

It's a real peace of mind to have experts ready to answer question at the most difficult moments. And, having this plan means to have GEEK Squad there for you.

I purchase protection plans with all of my Best Buy purchases because repairs are so easy and the customer service is amazing. When my item wasn't able to be repaired, I was given a credit to purchase a new one.

Bought in case needed, so far haven’t needed to use it.

Bought an high end sound bar, spent a little extra for replacement protection in case it went bad past mfg warranty

Great value if need any repairs to new equipment. Always available

I have experienced trouble in one of the appliances I have bought in the past. Luckily, it was covered by warranty. Geek squad was quick and easy to respond to my claim.

I was looking to replace my old 1080 living room tv, For a 4k tv and since I do like the LG brand I couldn’t pass up the sale.

They were on time, cleaned up during the installation, very please with their professional installation, knowledge of equipment along with attitude of the employees