Customer Ratings & Reviews

The Geeks were great! Informative and walked us through the process. They were on time. They called our cell and were excellent communicators.

The geek squad protection has always been dependable for me and worth it. They try to solve the problem one way or another to please the customer.

Best. Buy changed their protection for the geek squad.

The Geek Squad protection plan is a no brainer, when compared to other retailers like WalMart. Although WalMart provides an extended warranty, they often make it difficult to replace or return your item.

Havent needed to use it but it is nice to have just incase

Good to have. Get it. Assurance if anything goes wrong.

Geek squad has been so helpful for my husband and I. We both are not techie, and the help of the Geek squad has been wonderful. Highly recommend.

This is the best protection plan out there. It not only covers the Xbox series X but the controller as well and that's why I stuck with Best Buy.

Geek Squad does not disappoint! Know that I have this protection for me new TV gives me peace of mind on my purchase.

Decided to purchase the additional 2 year protection plan from the Geek Squad after reading reviews. Hope to never need their assistance, but do have that peace of mind now.

If you purchase a Samsung TV the warranty is a must . Thank God for the warranty because my last 3 Samsung’s have been replaced

We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

I purchased a Sony 65" television at a great price and purchased the added protection plan for piece of mind in case there were any issues beyond the manufacturers warranty. This covers things like burn in issues.

Nothing like the extra piece of mind when purchasing items at Best Buy!

Would never go without a warranty and this is a good one

I rely on them whenever l get into technical difficulty. Everyone is professional and attentive. Great for peace of mind.

My Tv is very good whit all service and app, so enjoy every day

The warranty is good to have and the geek squad does a great job with answering questions. The price of the warranty as a good price

Purchased with HDTV as gift for my husband. We do not have alot of tech knowledge and when I have needed it, it was very easy to access.

i've not used this yet but going by past experience from Geek Squad service ill always recommend especially for expensive TV purchases