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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30405 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 558 Showing 11,141-11,160 of 30,405 reviews
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Geek Squad or a Best Buy protection plan and have had problems with other companies "insurance" or "protection plans".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv and set up were perfect. They do a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SQUAD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU CAN'T ASK FOR ANY ANOTHER SERVICE. BEST SERVICE FOR YOUR PRODUCTS. GOOD CUSTOMER SERVICE AS WELL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys did a great job installing the TV and setting it up. Guys are neat and work well to get the job done quixkly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought the service plan. My last TV was hit by lighting, so i figured I should a service plan. Hope I never need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my TV fixed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Samsung TV. It was having issues with the display and BB got it all fixed. This service definitely gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable helps when there are issues great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good for I have them attend to you very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I AM HAPPY WITH MY 5 YEARS GUARANTEE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I CONSIDER THAT THE WARRANTY EXTENSION OFFERED FOR 5 YEARS FOR TV IS A VERY GOOD BENEFIT FOR THE CUSTOMER THAT MEANS A PLUS IN THE SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased the additional protection on most of my large purchases and glad I do. If a problem arises it is easy to get Geek Squad Help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with my lap stop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely comes in handy to add insurance on your product. Still haven’t used the protection plan but it’s good to the have it.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Years Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have piece of mind that my TV will be covered for extra years. Have used the service before and it was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service to protect your tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bestbuy's plans to have everything protected and at low cost, without comparison! Awesome service to protect your tech! They cover everything!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my returns! never had an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an issue with any returns at this store the kids at the geek counter and service are amazing and I love them! they smile and do everything they can to make me happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't used this service but really glad I purchased it. Reading over the Geek Protection I made the right decision to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues with geek squad, the very few times i have had to use them, they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought our biggest TV yet and in what we saved on the sale price, we used towards the extended protection. Great for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought our biggest TV yet and in what we saved on the sale price, we used towards the extended protection. Great for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service in Westminster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in the store by Bill in the Magnolia Center. Great knowledge and interest in my purchase. Great guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this protection for all my laptop devices. I’ve had damage to a keyboard, computer crash, multiple chargers go out and cd drive break. Thanks to geek squad I’ve been protected!

    I would recommend this to a friend