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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 566 Showing 11,301-11,320 of 30,414 reviews
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad for our Geek Squad assistance. Although telephone (especially supervisoral) help is lacking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the warranty Geek Squad. Haven't had to use them yet. But in the past on a receiver I bought had some issues several times so they gave me a new one. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Buy It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a Samsung TV you better buy this, their customer service sucks even if you are right outside the warranty...I mean days...not months...buy the Geek Squad warranty...just do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added plan for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added plan to tv purchase- hope never needed- so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must do investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super dependable, easy, and quality services provided by experts. I always get protection plans and Geek Squad is the best one so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never an issue with the squad. Always there when ya need em.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was very attentive and made good suggestions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful getting my desk top and lap top TV's set up and all mall ware removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crossing my fingers that I will never have to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use it but decided to warranty my tv since my last one purchased else where went out 14 months after purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for electronics. Recommended for more fragile gear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for protection when you want your electronics serviced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the plan for my new TV. I believe it’s better to be protected than not to be. You never know, if it stops working, I have backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the plan for my new TV. I believe it’s better to be protected than not to be. You never know, if it stops working, I have backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the Geek Squad they have been very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the ease of dropping off and picking up a completely fixed issue. The Geek Squad does a great job and they are very helpful. Well worth the price of the protection.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dont cover everything they day they cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont cover all cases they have listed and tey to escape from providing coverage. But do provide basic coverage. Overall not worth it. Paying 30 bucks to cover TV worth 150 bucks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They where very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super happy on how they treated me about my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it. Can’t go wrong with a little extra protection though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would definitely recommend this to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hang tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to be able to keep are tv hanging on the wall gives a lot of space around the space where your putting the tv at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable about products and services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rob B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected my own tv love it and definitely buying the 82 inch for family room

    I would recommend this to a friend