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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 576 Showing 11,501-11,520 of 30,414 reviews
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only warranty i have trusted its great they cover burn in images on oled tvs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered a tv, its nice to have a service that will come to your home and look at tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have a 5 year in home warranty in case of issues. Always get warranties with Best Buy products and they are no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy takes care of their protection plan owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, not necessary for all my purchases, we typically purchase replacement plans on our big purchases. Best Buy has always made it easy to exchange a defective product, and that to me was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best if something goes wrong with your computer or tv they will fix it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great services for any appliance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services needed for any appliance that requieres that extra Long Term LIFE assistance, I recommend ir.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this service and all the support that comes along with it. I have called and asked many questions and they have been very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always, always use Geek Squad protection for my Best Buy purchases and IT needs. I would not be without it. Well worth the price! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with set up and delivery. The warranty replaces or repairs when something happens to your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided on a 5 year plan, last TV died after 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS get the Geek squad protection on EVERYTHING I buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saves TV lives!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy Smokes! Protect your Smart TV from falling off the wall with the professional install service from Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to Use it yet, but was very cheap for only 2 years. Have used geeksquad before and they work fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad has never been a disappointment. They are definitely worth the cost. at extra $30-$50 you get an extended year of protection with no questions asked replacement policy. No competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Potential burn in protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, but I'm happy with the terms and fine print. Potential burn in protection could be useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus to have Geek Squad. They are always ready to answer our questions. Great service. They are there for us.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the services that the Greeks squad provides every time I've had to take my PCI was very pleased with the work that was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection that I needed. It was priced great and covered what you would want in an insurance. Best buy is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 5-Year Standard Geek Squad Protection. Recommend it.

    I would recommend this to a friend