Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30424 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 664 Showing 13,261-13,280 of 30,424 reviews
  • Rated 5 out of 5 stars

    Geek squad a must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a renewal. The Geeks are great. Whenever I have a question they are always knowledgeable a quick to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always been wonderful to me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought protection on anything rather expensive,rather it be refrigerator,TVs,stereo equipment,etc. geek squad has always been helpful honest and very quick!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in insurance and when you spend over 1,500 on a tv, you better buy a protection plan for that investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We canceled this service because we returned the T

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the Geek Squad service on major electronics we purchase at Best Buy. Wouldn't leave home without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to be safe then sorry when it comes to protecting your electronics. Glad Best Buy offers the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues! Better safe than sorry ! Last time I bought a tv and didn’t get the extended warranty I regretted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t use much

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great if you happen to need, I didn’t get much use of it this time around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television under this warranty no longer worked. The whole process with the Geek Squad was easy and effortless on my part.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer Beware - Buy only if you know ALL the rules!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has severe limitations. Read all of the details first. Too many loopholes for Best Buy to get out of it if you don't have an excellent understanding of ALL the rules. Buyer Beware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have a backup in case something goes wrong and also with the installation help for a friend….

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Remote!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate there is no voice control on this tv. I didn't notice that it didn't have it until I got it home. The remote buttons are Soooo tiny. Its all black and vey hard to use. It takes forever to get to the sleep timmer amd thats a feature I really like to use. I was laid up and couldn't go see this in person and no way to return it. The picture is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra protection just in case manufacturers warranty has expired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love GeekServices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful service for people who aren’t tech savvy. Good at fixing the virus that was on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product safety

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to purchase product protection, thankfully I haven't had to use it, but to have the safe and secure feeling knowing my product has some insurance feels awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The technician was very professional and knowledgeable and he was also kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with an open box Samsung. Luckily haven't needed to use it and hopefully won't need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed my own tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this with any product that I buy from bestbuy. Will always add the protection plan to my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I haven't had to use my Geek Squad Protection. But it gives me peace of mind knowing that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Geek Service Before and it really helps a lot. That’s why I always purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get anymore perfect! Top notch service fast and responsive!

    I would recommend this to a friend