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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30448 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 676 Showing 13,501-13,520 of 30,448 reviews
  • Rated 5 out of 5 stars

    Always ready to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on the Geek Squad to keep my purchases in great shape. They are knowledgeable and ready to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No emails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem yet,sure it would be great if needed………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my new tv and I'm glad I have the extra assurance of having any issues resolved or taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have to buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy protection when buying something like a TV. It's worth the extra money to not stress about anything bad happening to your new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection. i regret not getting it on some items and it will never happen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely have a piece of mind knowing that I'm covered for certain things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is a must when buying a TV through Best Buy. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service that I get from them. They are always courteous and friendly whenever I call for help or go in for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These dudes were good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very germ conscious with the whole C-19 thing. Fast and careful not to bump walls. They were masters of their craft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything at Best Buy without the Geek Squad protection. They take care of business .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the geek squad service on my television. BUT have talked with them in store and am very pleased with their customer service and worry free guarantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great organization. The reason I buy at best buy.IF the geek squad went away or got too pricy, I probably would also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased my electronic device's from any other company than best buy because they have the best protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased my electronic device's from any other company than best buy because they have the best protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy claim.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item to store for an easy refund for my microwave with no hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech comes in handy when you need extra help to figure out how to work a device, or it needs repair. Also great for installations on many products for your home and office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fan of the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of the Geek Squad. It is one of the things that I can do to make life easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to cover and protect my tv in case of an issue. I feel more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of my cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use them this time but I know from previous experience GEEK SQUAD is the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a very good experience with the person who helped me.

    I would recommend this to a friend