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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30449 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 680 Showing 13,581-13,600 of 30,449 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this plan my old tv brok twice the first time they fixed it the second time got money for a new on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly service. I have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard home installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my tv to the swivel base. They were fantasic. Fast, professional, and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there for you. No long waits and gets you to the correct department. Must have to get all out of your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team is amazing and knowledgeable! They also give informative info about other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always very helpful and knowledgeable. Its always good to have a backup plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to purchase the geek package for my electronic purchases... You never know when you might need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tvs go bad ao a warranty is a must. Can be expensive but worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently got a TV from Best Buy and signed up for the warranty. I hope I don't use it any time soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get your warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten the chance to use the plan wich I'm happy that I haven't lol Yet I always buy the warranty because you never know if you are buying the defected one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SORRY WE HAVE NOT HAD TO USE THE GEEK SQUAD WARRANTY. we SWT UP EVERYTHING OUTSELVES BUT BOUGHT THE WARRANTY JUST IN CASE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad, but they couldn’t fix my tv this time. I was so disappointed and I can’t exchange it or take it back. So I paid for the warranty and it didn’t help me this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to have coverage for 5 years so I would not have to pay repairs if a issue came up. So far have not needed anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in store and at home They set up great and very knowledgeable and pleasant to serve you needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No stress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so reassuring. We have two children under two years old at home and it is great to know we are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandsons tv. Added peace of mind with kids in the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go go geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having the extra insurance as the geek squad has helped on several past issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On point assistance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it recently, but in the past they have been great with resolving the issue with our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad insurance purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad insurance for future possible issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! Glad I purchased this as my husband accidentally stepped on the screen. Fixed and sent back!

    I would recommend this to a friend