Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30471 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 736 Showing 14,701-14,720 of 30,471 reviews
  • Rated 5 out of 5 stars

    Geek squad protects

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always responsive! No issues with returns or repairs. They work around my busy schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a smart move to invest in. Worth the money. Help yourself to insurance plan for your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a big priced item, get the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Had a TV go out. It was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support system thanks for everything!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty will definitely recommend for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to be spending a lot of money on any technology, geek squad is a must! Definitely worth the $$$$ when you think about having to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use in the future

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We feel this was a great purchase for us and we are happy Best Buy offers this for our electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service on broke tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and service from local Best Buy. Had tv problems and they took care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't ever beat the Service and price for Value with Geek Squad. This is the reason I shop at BEST BUY !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price of repairs skyrocketing, a way to cover any unforeseen issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My youngest son used to work gor Bestbuy years ago and he always recommended the Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased his plan for my new TV and I hope I don’t have to use it. In the past I have had to work with Geek Squad and they have been phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of "no worry" protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased that we decided to go with the 5 year protection plan for our new tv. It just made good sense, because "you just never know!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Higher Recommend getting an extended warranty with the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Safety Net

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but love knowing I have it! Will update this later if I do end up using them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price of mind for most big purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was fair to protect my purchase. I have yet to have to use the service but am confident in what I am protected against for the price it paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and perks 24hrs and the representative has patients and guides you through the set up for apps etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services always the best Very fast and always available I wouldn’t never not have Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A warranty for large priced purchase is a must i recommend anyone buy expensive products to invest in a play it could save you tons of money in the future

    I would recommend this to a friend