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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 736 Showing 14,701-14,720 of 30,848 reviews
  • Rated 5 out of 5 stars

    It Broke BB Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to purchase, if the item breaks it will get fixed free. No Plan You Pay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a nice experience with geek squad while purchasing and installing it We hope it contributes Thanks bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Safety Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but love knowing I have it! Will update this later if I do end up using them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashiers was very Helpful and Courteous. The team member was Very Polite and Helpful when assisting me in loading the purchase to mr vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, I always purchase geek squad plans there are very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet and hope I never have to but knowing that if I do I’m covered is a good feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only buy from best buy warranties are east

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bestbuy warranties they are the best when it comes to having issues and getting you a new one :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since I bought a Samsung 70in tv that sucks I am at ease knowing the additional 2 year warranty covers it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad handled very thing very smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted, geek squad very professional and very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind .you be in good save spot for couple of years .very recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage to have if you ever had a need. I love that they come out to you and fix the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.. answered all questions and concerns..friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for anyone who feels that they are not technologically savvy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am never disappointed. The Geek Squad is great. I've never had a problem that wasn't repaired. They are timely, and notify you of the progress.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of pricey , havent used it yet but will update the post at a later date if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on point never going with anyone else thanks GS!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Broken tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet. Hopefully won't need to. Used once for another product the squad member was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get a chance to use Geek Squad yet but whenever I buy something from Best Buy I always get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't ever beat the Service and price for Value with Geek Squad. This is the reason I shop at BEST BUY !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bruno2008

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV has been really good. Quality of the picture is nice. We like the remote. Have had no problems

    I would recommend this to a friend