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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30478 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 765 Showing 15,281-15,300 of 30,478 reviews
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have when making an expensive purchase. You never know when you’ll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful, I bought a new tv and its great knowing I can get help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection program is great. Very helpful to have and very friendly staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is the best thing to get on on devices here

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind…worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have that peace of mind, and the Geek Squad is always helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and convenient service in the event your device needs to be repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value. I'm glad I got this plan though I haven't had to use it. Hopefully I never will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service which give you a peace of mind if anything needs to be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this yet but it’s great to know it’s there when we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of their game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed them yet for my TV but they were great when I bought my computer and needed them. I know it will be the same if problems occur with my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last tv I bought for $300 more lasted 14 months unfortunately 2 months too long for warranty so decided to buy best buy one and have no worries!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want the tv to last 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never have to use it, but you never know how long an appliance like this will last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan makes it easy not to worry about a faulty product for a long time. Good price for the peace of mind, too. Hopefully we won't need to use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alwaysbuh the extended warranty no fuss on returning something that's broke because I know they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should protect your investment at all cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are spend a lot of money on a device its best to get protection to cover your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast customer service and fast returns and exchanges when product has not been up to specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway great to have a Best Buy warranty they just check it out fix it or replace it how easy can this be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Has walked me thru several problems, have always been patient and solved my dilemmas quickly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent option to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth having in case something happens during those 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great. Customer service is great. Easy transaction

    I would recommend this to a friend