Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30529 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 842 Showing 16,821-16,840 of 30,529 reviews
  • Rated 5 out of 5 stars

    Protected my 65 inch Sony OLED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe and Geek Squad protection. They have always done right by me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection. They also hung up my TV, which they guaranty, so that is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have support if we need it And ease of replacement if flat screen has an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Service Ever, especially when mounting my Tv and getting my Home Theater up and Runing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering I am not a geek, this works great when I need help with my electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service plan for this product, but I have used it with a previous purchase and got a replacement tv for the one that quit working. Overall, I think it is worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to get protection plan. They are amazing if need help with your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the way to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a must for electronics and appliances. I've used them before. They are prompt, knowledgeable & courteous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best service of their can't go wrong. Amazing customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plans. I sleep better knowing my stuff will be fixed if a problem arises.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible customer service and product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad I would Recommend the geek squad protection plan they stand by the word

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat buy always has good products and honora their warranty when needed. I always buy warranty for any products from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality work when needed. Best value for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy and always worth buying with any purchase! Couldn’t recommend more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and helpful sales people. Haven't needed this yet but have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it so it's a plus for me the less use the better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No service needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item I purchased this coverage for never needed service but I'm confident they would have helped me if they needed to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No More Worry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes the worry out of having technology by having Geek Squad support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Access to the Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when something may not work correctly and having this makes me feel better. Thanks

    I would recommend this to a friend