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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30853 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 857 Showing 17,121-17,140 of 30,853 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend this protection program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and helpful sales people. Haven't needed this yet but have peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind…worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have that peace of mind, and the Geek Squad is always helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this protection plan yet but I’m glad that we bought it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far No Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will attempt to update as needed after the manufacturer's TV warranty lapses. Be aware that Geek does not take affect until it does. I had an issue with an outlet purchased TCL TV and the Geek's basically told me take a hike. I did, to the TCL customer service and TCL warranty service was Great. So, I still have to wait 5 months to see the Geek service is any where near as good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty through best buy is worth every penny.. they are helpful and take care of all the problems that may arise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the protection of knowing my product will be repaired or replaced if it breaks down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the service but haven't had to used it yet. Good to know the help is there when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty is the best. Should always purchase when purchasing a tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five your peace of mind number to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To pay such a small amount of money to have peace of mind for five years is out standing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love you guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional excellent service will go out your way to fix the issue and help the customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prorection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must.get the warranty. You'll thank your self later. And everyone is great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRENTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By us investing in the geek squad 5 year warranty will give us some piece of mind .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad PP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy to purchase the protection plan in the event that something were to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a must have and great investment especially if you have a lot of people or just little people in the home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal I had a tv I purchased in 2013 and they give me a amount back so I could get new tv without paying a big price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enrolled for geek squad so that extends my warranty by 3 more years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy the protection plan for every purchase and use it if we need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy and always worth buying with any purchase! Couldn’t recommend more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price in a warranty. I bought the one year membership which discounted it even more

    I would recommend this to a friend